Delete your account.

You can also delete your account in the FOMO Social app:

1. On the Home screen, tap the menu icon next to the notifications bell.
2. Tap Settings.
3. Under Account, tap Delete Account.
4. Read what you'll lose, then tap I want to delete my account.
5. Enter your current password and tap Delete forever.

It deletes the same data as deleting your account on this page.

• Forgot your password? — choose Forgot your password? under the sign-in form above. We'll email a code to the address on your account, you choose a new password, and then you can sign in and delete your account. Changing your password signs you out of the app on every device.
• Your two-factor code didn't arrive? — check your spam folder, then choose Send a new code. Each code works for 15 minutes.
• No longer have access to your email? — email privacy@thefomosocial.com with your username. We'll ask you to show that the account is yours before we delete it.

• Tickets — tickets you hold leave your account, so you can't open them in the app any more, and deleting your account doesn't cancel or refund them. A ticket you saved to Apple Wallet or got by email still works at the door. If you won't be going, ask the organizer about a refund before you delete. If someone else bought a ticket and entered your name or email as the attendee, that stays on their order.
• Gifted tickets — a ticket someone is sending you goes back to them. A ticket you're sending can still be accepted by your friend.
• Points and rewards — your points balances and reward claims are deleted, including rewards you haven't used yet.
• Resale listings and offers — listings still for sale are taken down, offers you made are withdrawn and offers made to you are declined. Money already paid out to your Stripe account isn't affected.
• Group chats — you leave every group chat. A group you created passes to the member who was added earliest and is still in it; if nobody is left, the group and its messages are deleted. Messages other members sent stay.
• Subscriptions — there are none to cancel. FOMO Social has no subscriptions.
• It's permanent — we can't restore a deleted account. You can sign up again with the same email address, but you'll start from scratch.

As soon as you confirm, we delete:

• Your profile: name, username, email address, phone number, date of birth, gender, bio, password, privacy settings, any location saved on your profile, and your profile photo file.
• Your memories, Forts and stories, including their photo and video files.
• Likes, comments, bookmarks and shares you made, and the likes, comments, bookmarks and shares other people left on your memories and Forts or sent to you.
• Your direct messages and conversations. They are deleted for the other person in the conversation too.
• Your messages in group chats, emoji reactions you added, reactions other people added to your messages, and your group memberships.
• Followers, following, friends, follow requests, blocks and restrictions, in both directions.
• Notifications you sent or received.
• Your sign-in history (device names and IDs, cities and session times).
• Events you created in the app, with their photo and video files and the requests, ratings and support requests attached to them.
• Your event RSVPs, hidden-attendance choices, event group-chat declines, announcement read receipts, event reminder history and any seat you were holding.
• Verification requests you submitted.
• Push notification tokens and notification settings.
• Your connected Instagram account (including its access token and the profile details, posts and stats we pulled), your Partner/creator profile and campaign activity, your points balances and the record of points you earned, and your reward claims.
• Ticket-resale data: saved searches, your watchlist, listings you liked or viewed, reviews you wrote and reviews written about you, notes you wrote on your listings, and messages you attached to offers.
• Your ticket selfie photos that are still attached to your tickets. If the same photo is also attached to a ticket someone else holds, that copy is removed with that ticket's photos after the event.
• Instagram handles you recommended to an event organizer, and your note. If another guest recommended the same person, their recommendation stays, without your name or note.
• Every app session: you are signed out on all devices.

A photo or video file stays only if another account's profile, post, story, event or ticket uses the very same file (it then stays with that record), or if it's kept as evidence for a child-safety report (see What we keep).

Some records have to stay after your account is gone. Here's what we keep, why, and for how long:

You don't have to delete your account to remove something. In the app:

• A memory or Fort — open its ⋯ menu, or the Fort's menu, and tap Delete. Its photos and videos, likes, comments, bookmarks and shares are deleted with it.
• A story — open the story's menu and tap Delete story.
• A comment — swipe your comment left and tap Delete, or press and hold it and tap Delete comment.
• Your Instagram connection — open FOMO Partner from the menu, go to Connected accounts and tap Disconnect. We delete the access token and the follower and engagement stats we pulled, and new posts stop counting. We keep the handle and the posts we already pulled, so the points they earned stay.

This page is for FOMO Social app accounts. Organizer and brand console accounts, the ones you sign in to at thefomosocial.com/login or with Switch to Event Account in the app, are separate. Deleting your app account doesn't close them, and closing them doesn't delete your app account.

The console doesn't have a close-account button yet. To close an organizer or brand account, email privacy@thefomosocial.com from the address on that account. A staff sign-in is removed by the brand that added it, under Staff in the console.

• Email: privacy@thefomosocial.com
• Postal: Dealide Inc., 1606 Headway Cir STE 9766, Austin, TX 78754, USA.

How we handle your data while you have an account is in our Privacy Policy.